Shipping & Delivery Policy
Last updated: 09.08.2025
At Nityavan, we carefully prepare and package each moss artwork to ensure it reaches you in perfect condition. Please review our shipping and delivery guidelines before placing an order.
1. Order Processing
- Orders are typically processed within 3–5 business days after payment confirmation.
- Custom or large-format pieces may require additional preparation time.
- You will receive a confirmation email with tracking details once your order ships.
2. Shipping Methods
- We partner with trusted carriers (e.g., FedEx, DHL, UPS, or equivalent) for secure delivery.
- Shipping options and rates will be displayed at checkout.
- Expedited delivery may be available at an additional cost.
3. Delivery Times
- Standard delivery times range from 7–14 business days, depending on your location.
- International orders may take longer due to customs clearance and local courier handling.
- Please note: delivery timelines are estimates and not guaranteed.
4. Shipping Areas
- We currently ship to the USA, with extra shipping charges for Alaska and Hawaii
- If your region is not listed, please contact us at info@nityavan.com to discuss special arrangements.
5. Customs & Duties (International Orders)
- International shipments may be subject to import duties, taxes, or customs fees imposed by the destination country.
- These charges are the responsibility of the customer and are not included in the product price or shipping fee.
6. Packaging & Handling
- Each artwork is packaged securely to protect it during transit.
- In the rare case of shipping damage, please refer to our Returns & Refunds Policy.
7. Address Accuracy
- Please ensure your shipping address is accurate and complete at checkout.
- We are not responsible for delays or failed deliveries caused by incorrect addresses.
8. Contact Us
For shipping-related questions or special delivery requests, contact us at:
Nityavan
Email: info@nityavan.com
Website: https://nityavan.com